Privacy Policy
Last Updated: April 25, 2026
Big Bear Biohacking ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit bigbearbiohacking.com or make a purchase from us.
INFORMATION WE COLLECT
We collect the following information when you interact with our website:
Information you provide directly to us:
- Name, billing address, and shipping address
- Email address and phone number
- Payment information (processed by our third-party payment processor; we do not store credit card numbers)
- Order history and purchase preferences
- Communications you send to us, including support inquiries
Information collected automatically:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on our site
- Referring website
- Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping notifications, and customer service communications
- Respond to your questions and provide support
- Detect and prevent fraud
- Comply with legal obligations
- Improve our website and services
- Send promotional communications, where you have opted in
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers: We share information with third-party service providers who perform services on our behalf, including payment processing, shipping, email delivery, and analytics.
- Legal compliance: We may disclose information when required by law, court order, or governmental request.
- Business transfers: If our business is sold or merged, customer information may be transferred as part of that transaction.
PAYMENT INFORMATION
All payment transactions are processed by our third-party payment processor. Your full credit card information is never stored on our servers. Our payment processor is PCI-DSS compliant and uses industry-standard encryption.
COOKIES
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand customer preferences. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
DATA SECURITY
We implement reasonable security measures to protect your information, including SSL encryption for all transactions and secure server infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at info@bigbearbiohacking.com.
CHILDREN'S PRIVACY
Our website and products are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Continued use of the site after changes constitutes acceptance of the updated policy.
CONTACT US
For questions about this Privacy Policy or our data practices, contact:
Big Bear Biohacking
3033 Kutztown Rd, Suite #2
Reading, PA 19605
(484) 869-0124
info@bigbearbiohacking.com